A
trusting relationship
 | Using good listening skills |
 | Empathetic acceptance |
 | Congruence between body language and verbal language |
Clearly
defined roles and expectations
 |
Desire
to promote the teacher's autonomy and uniqueness |
 |
Nonjudgmental
conversation |
 |
Honesty |
Linguistic
Skills
|
Paraphrasing
communicates that the listener has...
 |
HEARD
what the speaker said, |
 |
UNDERSTOOD
what was said, and |
 |
CARES |
Paraphrasing
involves either:
 |
RESTATING
in your own words, or |
 |
SUMMARIZING |
Some
possible paraphrasing stems include the following:
 |
So,... |
 |
In other
words,... |
 |
What I'm
hearing then... |
 |
What I
hear you saying... |
 |
From
what I hear you say... |
 |
I'm
hearing many things... |
 |
As I
listen to you I'm hearing... |
|
|
Clarifying
communicates that the listener has...
 |
HEARD
what the speaker said, but does NOT fully
UNDERSTAND what was said |
Clarifying
involves ASKING A QUESTION (direct
or implied) to
 |
Gather
more information |
 |
Discover
the meaning of the language used |
 |
Get
clarity about the speaker's reasoning |
 |
Seek
connections between ideas |
 |
Develop
or maintain a focus |
Some
possible clarifying stems include the following:
 |
Would
you tell me a little more about...? |
 |
Let me
see if I understand... |
 |
It would
help me understand if you'd give me an example of... |
 |
So, are
you saying/suggesting...? |
 |
Tell me
what you mean when you... |
 |
Tell me
how that idea is like (different from)... |
 |
To what
extent...? |
 |
I'm
curious to know more about... |
 |
I'm
intrigued by... / I'm interested in... / I wonder... |
Note:
"Why...?" tends to elicit a defensive response.
|
Mediational
questions help the colleague
 |
HYPOTHESIZE
what might happen |
 |
ANALYZE
what worked or didn't |
 |
IMAGINE
possibilities |
 |
COMPARE
& CONTRAST what was
planned with what ensued |
 |
EXTRAPOLATE
from one situation to another |
 |
EVALUATE
the impact |
Some
mediational question stems include ...
 |
What's
another way you might...? |
 |
What
would it look like if...? |
 |
What do
you think would happen if ...? |
 |
How
was... different from (like) ...? |
 |
What's
another way you might...? |
 |
What
sort of an impact do you think...? |
 |
What
criteria do you use to...? |
 |
When
have you done something like... before? |
 |
What do
you think...? |
 |
How did
you decide ... (come to that conclusion)? |
 |
What
might you see happening in your classroom if...? |
|